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Challenging Questions

There are some questions and situations that can be especially challenging to manage. It is important that your body language and facial expression maintain a straightforward and neutral position. Delivery of the answer should be direct and assertive without a hint of defensiveness. Below are some questions and situations, that when considered, can help keep you in control of the kind and manner of information you provide.

Worksheet: Challenging Questions

Fri, July 10 2020 18 Tammuz 5780